Don't get caught in battle with a butterknife, reach for Katana!
Katana Services
Business Challenges
Are your employees spending extra time looking through disparate sources of information to be able to handle a -single- customer request? Are you or your employees making business decisions based on reports that aren't as accurate & current as you need them to be? Do you find yourself shuffling your schedule around because you lack visibility of your sales team's appointments? Is your customers' private information secure? Are the 500 credit card transactions your business processes every week secure? Is Christina down in sales spending more time on Facebook than following up on customer leads? Is Alex over in marketing downloading mp3's from bit-torrent or kazaa and unknowingly spreading viruses and spyware all over your network?
The biggest challenges facing today's small & medium businesses are operational efficiency and cost containment. And bottom-line translates to doing more with less.
Businesses often acquire technology addressing immediate business concerns with the least expensive solutions available. Using this ad hoc approach to technology acquisition often results in an unwieldy solution that is difficult to manage, doesn't integrate with new technologies & applications, and doesn't scale for your business's growth. This approach increases the operational costs & management complexity of your network, often erasing any short-term savings derived from these poorly designed solutions.
It is vital to have a strong foundation for any business to be successful and that is exactly what these services address. We examine the business as it exists today, looking at the business processes and the technology infrastructure currently in place.
Backup Services
Whats the most important part of any company's IT department? Is it the servers? The firewalls? NO! Its your data; the foundation of your company's day to day business. If you do nothing else for your company, at the very least, protect your data. Whether its hardware failure, user error, or file corruption, all the leading causes of data loss can be avoided by having a solid backup strategy that it closely monitored by an IT professional.Disaster Recovery Package - Standard User Data Recovery
Weekly
Checkups
Nightly Email Alerts
- File server data backup: monitoring & alerting
- Exchange mailbox data backup: monitoring & alerting
- SQL server database backup: monitoring & alerting
$20/week per server
NOTE: price is for monitoring & maintenance service only, and does not include backup software or hardware
Disaster
Recovery Package - Advanced Continuity Recovery
NOTE: includes ALL FEATURES of Standard Disaster Recovery package
Weekly
Checkups
Nightly Email Alerts
- Advanced System State Backup: point in time restore to exact running state prior to system failure
- Bare Metal Backup: can restore to different hardware
$25/week per server
NOTE: price is for monitoring & maintenance service only, and does not include backup software or hardware
Security Services
Security breaches into your company's information assets are a constantly growing threat. With the leading cause of infected systems being a direct result of user behavior, usually done without their knowledge or permission, it is clear that the easist systems to infect are those that remain unguarded. Hacker techniques and malware delivery mechanisms are continuously evolving; as a result companies that have blindly relied on unmonitored security programs to protect against the myriad of security threats are now experiencing how unforgiving the wakeup call truly is.
Secure Network Package - Core Infrastructure
Real-time
Scanning Of Active Processes In System Memory
Weekly System Sanitization
Weekly Anti-Virus Reports
- Monitoring & Remediation of malware & virus detection on company servers
- Monitoring & Implementation of OS/Windows security patches on company servers
$25/week per server
NOTE: price is for monitoring & maintenance service only, and does not include vaccination software or hardware
Secure Network Package - Enterprise
NOTE: INCLUDES ALL FEATURES OF ESSENTIAL/CORE PACKAGE
Real-time
Scanning Of Active Processes In System Memory
Weekly System Sanitization
Weekly Anti-Virus Reports
- Offers full malware & virus detection to include all company desktops & laptops
- Offers full patch management to all company desktops & laptops
$25/week
per server
$5/week per client PC
NOTE: price is for monitoring & maintenance service only, and does not include vaccination software or hardware
Discounts available for larger enterprises; call today for a quote!
Proactive Maintenance & Monitoring Services
Server Health Monitoring
Email
warning & alerting
Weekly monitoring & maintenance
- Operational Hazards
- Temperature Monitoring
- Power Supplies
- System Fans & Cooling
- Humidity
- UPS monitoring & alerting
- Hardware Updates: Server Firmware & Drivers
- Storage Systems Monitoring: Data Corruption, Transmission Errors, Failed HD’s & RAID Controllers
- Unresponsive Servers
$50/week per server
NOTE: price is for monitoring & maintenance service only, and does not include UPS, network, storage, or server software or hardware
